🎓 Help Center

Frequently Asked Questions

Everything about iMD App subscription, USMLE resources, payment, and installation — answered.

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Subscription & Pricing

An iMD Subscription gives you full access to 45,000+ premium medical databases, question banks, video lectures, books, and clinical references inside the iMD App for your chosen duration.

This includes everything needed for USMLE Step 1, Step 2 CK, and Step 3 — UWorld, Amboss, Sketchy, Boards and Beyond, NBME Self Assessments, UpToDate, and much more.

✅ Same official iMD access — at the most affordable price available.

We offer three plans:

  • 6 Months — $50 (Full access for 180 days)
  • 1 Year — $75 (Full access for 365 days) — Most Popular ⭐
  • 2 Years — $129 (Full access for 730 days) — Best Value 🏆
💡 Our 2-year plan at $129 is cheaper than any other iMD reseller — save $21 vs competitors.

Contact us and we activate your account within 1 hour:

  • 🇵🇰 EasyPaisa & JazzCash (Pakistan)
  • 🏦 Local bank transfer
  • 💳 International debit/credit cards
  • ₿ Cryptocurrency — Bitcoin (BTC) & USDT

Contact us on WhatsApp with your country and we'll find the best payment option.

Yes. Renew anytime before or after expiry. All notes, bookmarks and progress are saved. Contact us on WhatsApp to extend.

Yes. We offer a 7-day money-back guarantee if the app is not as described. Contact us via WhatsApp within 7 days.

Yes. All active subscribers automatically receive database and content updates at no extra charge.

Access pauses until renewal. Your data, notes and bookmarks are saved for 30 days after expiration.

No. Each subscription is for one user only. Sharing accounts may result in suspension.

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iMD App — Technical Questions

The iMD App is an all-in-one platform providing 45,000+ premium medical resources for USMLE Step 1, Step 2 CK, Step 3, PLAB, AMC, SMLE, and more.

✅ Used by medical students worldwide to pass USMLE efficiently.
  • 📱 iOS — iPhone & iPad
  • 🤖 Android — All Android phones & tablets
  • 💻 macOS — MacBook & iMac
  • 🖥️ Windows — PC & Laptop

See our Download & Install page for full guides.

Your subscription is linked to one primary device at a time. Logging in on another device logs out the first. You can switch freely — just not simultaneously.

The app itself is under 200MB. Databases and textbooks require between 5GB–25GB depending on what you download.

Yes — most features work offline once downloaded. Internet only needed for activation, syncing, and updates.

✅ Study anywhere — no constant internet connection required.
  • On old device — use the Backup feature to save progress
  • Install iMD on new device and log in with same credentials
  • Open backup list, select most recent backup and restore

WhatsApp us and we'll guide you personally.

Contact us with your device type, error description, and a screenshot. Reach us via WhatsApp, Telegram, or Email. We respond within minutes.

Still have a question?

Our support team is available 24/7 — we respond within minutes on WhatsApp.